E Shop Supplies - Suppliers of Cleaning, Janitorial and Hygiene

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Postal Address: 222 Torquay Road, Paignton, Devon, TQ3 2HN
E-mail: sales@eshopsupplies.co.uk
Phone: 01803 520088 or 05601 350003
Fax: 01803 520088

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On-line Store, Delivered to your Door.

Today’s Date: Thursday 24th May, 2012

We accept:


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Shop Information Downloadable COSHH Sheets FREE Cleaning Schedules and Charts About Us Trade Shop Hours Shipping & Returns Privacy Notice Terms & Conditions E Shop News Blog How To Find Us Contact Us Postal Address: E Shop Supplies 222 Torquay Road Paignton Devon TQ3 2HN E-mail: sales@eshopsupplies.co.uk Phone Number: 01803 520088 or 05601 350003 V.A.T. No: GB 684 6277 90


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E Shop Supplies Shipping Policy

Delivery

£6.99 + VAT per order for delivery outside the TQ postcode areas.
All other areas minimum order is required of £30 + Vat. Shipping for your area will be calculated at the checkout stage.
FREE delivery to TQ postcodes over £20 + Vat - Under £20 + Vat will incur a £2 delivery charge.
We can only deliver to mainland UK.
We use a courier service to deliver your goods and we will dispatch your goods asap.* but please allow up to 28 days for non stock items or special orders. Some orders may be dispatched earlier than expected.
Express Delivery is guaranteed next working day by 12 noon (please email us for express delivery prices).
Most goods are dispatched withi in 7-10 working days except non stock items (this takes slightly longer) however we will try and deliver your goods within a reasonable time scale but we cannot be liable beyond our control i.e bad weather.

Your delivery cost is shown in the `mini-basket` on the top right of every page and on the checkout page to help you see how much delivery will cost. If your goods are damaged on delivery, you MUST sign for them “Damaged” so that we can claim on the carrier and issue you with a refund. If for any reason you are not satisfied with the goods, you can return them for a full refund, providing they are in good condition. The customer will have to pay the carriage charge.

SOME CHEMICALS WHICH WE SUPPLY MAY BE OF A HAZARDOUS NATURE AND CANNOT BE SHIPPED BY THE CARRIER. THESE MAKE UP ONLY A SMALL PROPORTION OF OUR CHEMICAL RANGE. Please enquire before ordering.

* (Please note that we cannot guarantee that your order will arrive next day)

Returns

We offer a simple no quibble return policy but will incur a small surcharge of 10%, Products must be un-used and sealed. If a special order is placed then no return is available unless faulty.

If any item is not what you required then just notify us by email/post (stating reason for return) within 7 days of receipt.

We will then issue you with either a refund/credit note or allow you to exchange the item for something else instead. When refunding the customer, postage/delivery costs on the original order are not refunded.

Please send items back via recorded delivery for your own proof of delivery. This postage cost is not reimbursed.

Damaged/faulty goods

Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 48 hours and arrange to post them back to us via recorded delivery. Please check the goods before you sign for them as we will not accept damaged goods once you have signed for them.

If you do not inform us within 48 hours, then we will have no liability for items said to be damaged/faulty on delivery.

When returning goods please provide the details as set out below and return to the address below:

Please include: Order Number, Name and Address, Original invoice, Full card details for the card you used at purchase (refunds will be made to the card that was used only), Original packaging container.

Please address any returned Products to:

E Shop Supplies - 222 Torquay Road Preston Paignton Devon. TQ3 2HN.